Why every Business must have a WhatsApp Business Account?

Businesses coming on WhatsApp can get benefit of its unparalleled reach, engagement and preference,

  • Reach. 2B people use WhatsApp every month
  • Engagement. businesses tend to see higher engagement from customers on WhatsApp. In fact, 64% of active WhatsApp users surveyed in the US, UK, Brazil and India agreed that WhatsApp fosters a more personal connection than any other forms of communication
  • Preference. customers prefer to talk with businesses on WhatsApp. In fact, 68% of active WhatsApp users surveyed in the US, UK, Brazil and India agreed that WhatsApp is the easiest method of contacting a business

Some important localized stats,

  • USA. Among daily messaging app users surveyed in the US, 66% have used WA to communicate with a biz at least few times in past 3 months 70% of them (of the 66%) think it gives them a personal connection with the biz compared to other methods of communication 71% of them (of the 66%) think it's the easiest way to contact a business
  • United Kingdom. Among daily messaging app users surveyed in the UK, 51% have used WA to communicate with a biz at least few times in past 3 months 52% of them (of the 51%) think it gives them a personal connection with the biz compared to other methods of communication 55% of them (of the 51%) think it’s the easiest way to contact a business
  • Brazil. Among daily messaging app users surveyed in Brazil, 79% have used WA to communicate with a biz at least few times in past 3 months 62% of them (of the 79%) think it gives them a personal connection with the biz compared to other methods of communication 69% of them (of the 79%) think it’s the easiest way to contact a business
  • India. Among daily messaging app users surveyed in India, 74% have used WA to communicate with a biz at least few times in past 3 months 72% of them (of the 74%) think it gives them a personal connection with the biz compared to other methods of communication 75% of them (of the 74%) think it’s the easiest way to contact a business

There are two ways for businesses to establish a presence on WhatsApp,

  • The WhatsApp Business app is free to download on Android and iOS, and is built with the small business owner in mind. Small businesses can interact with customers easily by using tools to automate, sort and quickly respond to messages on the WhatsApp Business app.
  • The WhatsApp Business API was built for medium and large businesses to communicate with customers at scale. Medium and large businesses can communicate with customers at scale with the WhatsApp Business API.

Get started by partnering with one of global business solution providers, BSP (like us - Nanostuffs),

  • Benefit from messaging expertise in business to customer communication
  • Increase speed to market of your WhatsApp solution
  • Create quality conversational experiences with access to technical resources and best practices
  • Gain access to managed, hybrid, and self-serve options to meet your business goals

Detailed ebook (50 pages),

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Want to know more how WhatsApp can assist your business & industry? please contact us & we'll setup a customized demo & session with you. There are plenty of usecases on how you can provide your customers a most easy to use platform to do transactions or interactions from WhatsApp.