List Messages

List messages provide a simpler and more consistent format than text-based lists for people to find and select what they want from a business.

Reply Buttons

Similar to templates with quick-reply buttons, reply buttons allow users to make a quick selection from up to three options when talking to a business in the 24-hour response window. Reply buttons do not require a pre-approved template.

User Interface:


Comparing list messages and reply buttons

Detailed Documentation (35 pages),


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